+(44) 203 239 1607
customerservice@nutricarequest.com

Shipping Policy

Our standard delivery charge is £2.99 (incl. VAT) to anywhere in the UK, excluding Northern Ireland, Channel Islands, Scottish islands and the Isle of Man, for maximum weight of 500gm. Packages weighing from 501gm to 1000gm will be charged £4.99. For next day delivery, the customer will be charged £7.95 for weight up to 500gm. Weight more than 500gm will be charged £14.95.

 We are committed to offering excellent value and customer service to our customers, including free UK standard delivery (via Royal Mail) with any online order worth £30 or more. We strive to get your package to you as quickly as possible, but please allow up to 7 to 14 days for delivery. Should you require expedited delivery service for an additional fee, please contact our Customer Service team on (+44) 203 289 1408.

Please note that restrictions may apply in many territories. It is your responsibility to check with the authorities in your country before placing orders for products, if you are unsure as to their status. We are not liable for orders that face any customs issues. In case the order is returned to us by customs, a refund will be issued, deducting any postage charges. In case the order is destroyed by customs, we are not liable to issue a refund/replacement.